Processing and Shipping
- All orders are processed, packaged and shipped before the end of the first business day following the purchase date.
- All orders are shipped using UPS. Available shipping options are UPS Ground, 2nd Day shipping, 3 Day shipping, and Next Day shipping.
- Unfortunately, you can not cancel orders. For customer convenience, we begin processing and packaging orders the moment it is placed. We apologize for any inconvenience this may cause.
- Items purchased at ClickerDepot.com can be returned within 30 days of purchase.
- Unless a product has a manufacturer defect, it must be returned unopened, and in its original packaging.
- If a product is being returned due to manufacturing defect, we will gladly exchange it for the same model.
- If you wish to exchange your remote for a different product you will be responsible to pay for the difference in the product prices (if any) and for shipping.
- Should a customer choose a cash refund for defective item or if a product is returned for reasons other than being defective, the refund will be subject to a 20% restocking fee. No shipping charges will be refunded.
- If a product is defective and no replacement is available, customer will receive full refund for the entire purchase amount.
Before sending an item back, make sure to contact us and receive an email, so your records show we are expecting the item. Please send all returns and exchanges to:
"MAD Electronic, Inc." C/O Clicker Depot
16128 Valerio St,
Los Angeles, CA 91406
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